Product Information Coordinator
Position Summary

The Product Information Coordinator is responsible for helping Johnny's customers become more successful when using Johnny's products. The Product Information Coordinator will develop, organize, and manage our descriptive and technical product information and through our sales staff, website, and catalog work to present that information to our customers in the most useful way. The Product Information Coordinator is part of the Product Management Team and works closely with Product Managers and Technicians to develop product information for all new and active products, and with Sales and Marketing on the presentation of the product information to the customer. The Product Information Coordinator will ensure the information quality and accuracy within our technology systems and coordinate the exchange of product information between our Research and Development, Marketing, Sales, and Customer Service staff.

Key Duties & Responsibilities
  • Work with Product Managers and Technicians to develop and maintain the standard technical product information output for the seed varieties, tools, and supplies in the JSS product lines and ensure the information is complete and accurate in the JSS systems to support Sales, Marketing, Customer Service, and Operations.
  • Lead product information efforts for the annual paper catalog and ongoing website product introductions.  Coordinate the product information gathering process and collaborative review for the annual meetings with Product Managers, Product Technicians, Catalog Production, and E-commerce teams.
  • Develop clear and accurate technical information for Johnny's products, including but not limited to:
    • Product Manuals
    • Cultural and Comparison Information
    • Product Technical Sheets
    • Protocols
    • Catalog Copy
    • Website
    • Packet Backs/Barcodes
    • Technical information review in Sales and Marketing pieces
  • Participate in the creation of marketing materials such as articles, product inserts, and brochures by preparing and reviewing the appropriate product information for consistency, accuracy, and completeness.
  • Follow the annual Product Development variety performance trials at the JSS R&D facility and at select regional cooperator sites to understand and document the individual performance of the products.
  • Assist in building the product file within our New Product Introduction System, ensuring new product information is accurate, current, and complete.
  • Maintain the integrity of information through a periodic review and revision process.
  • Monitor the product information created by our suppliers and competitors to inform your work.
  • Maintain variety-level product attributes and information, including descriptive comments from our Research Team and suppliers for inclusion our website product pages and within the website product comparison database.
  • Maintain product intellectual property and registration records.
  • Effectively prioritize and manage multiple projects and goals, be responsible and accountable for meeting assignment deadlines.
  • Develop internal JSS product training materials, product information phone scripts, and internal reference libraries.
  • Create and control internal information management standards and data governance practices to ensure that there is a single, complete product record that is used by all internal JSS users.


Education Requirements
  • B.S. in Horticulture or Biology, relevant experience in agriculture, writing or business-related field.


Qualifications
  • Solid agricultural background and writing ability to be successful in the creation of product information to support our customers.
  • Practical knowledge of farming or food production operations with vegetable crops is a plus.
  • Ability to effectively work on teams within a goal-driven matrix management structure.
  • Demonstrated ability to effectively manage time and multiple tasks.
  • Ability to focus on project details.
  • Ability to be an effective team player inside the company, to interact constructively with professional scientific staff and creative marketing staff, to collaborate in a multidisciplinary setting, and to be comfortable establishing and developing partnerships outside of the company.


Essential Physical Requirements
  • Sit and work at a computer workstation for long periods of time.
  • Work varied hours/days as business dictates.
  • Travel as needed.
  • Spend time in the research fields, walking on uneven terrain and in all kinds of weather.
  • Bend over and lift up to 50 pounds.


Benefits

Johnny's offers a great benefit package: Health Insurance (HMO, PPO & HSA), Dental Insurance, Life Insurance, Short- and Long-Term Disability, Medical and Dependent Care Reimbursement, Tuition Reimbursement, and 401K — and we are proud to be an employee-owned company!

05/26/2017

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